HR Generalist, Corporate Functions

Job Summary:

The Human Resources (HR) Generalist, Corporate Functions is a central resource for the employees and management team in our North American Head Office. This role encompasses a blend of administrative support and HR expertise, supporting various HR processes including employee relations, talent acquisition, record-keeping, and policy implementation. The HR Generalist will serve as a trusted point of contact for employees and management, ensuring that HR operations run smoothly and that employees have a positive, compliant, and engaging work environment.

Key Responsibilities:

Employee Relations and Consultation

• Provide consultation to managers and employees on federal and state/provincial employment laws, ethical standards, company policies, and employee relations issues.
• Act as a first line of support for employees, addressing concerns, answering questions on policies, and facilitating problem resolution.
• Foster a collaborative, inclusive, and respectful workplace culture in alignment with company values.

Performance Management and Coaching

• Support managers in understanding and implementing performance management practices, guiding them through setting goals, providing feedback, and conducting performance evaluations.
• Deliver training on key HR processes, including interviewing, onboarding, and offboarding, to equip managers and supervisors with effective people management skills.

Compensation, Benefits, and HRIS Administration

• Serve as a liaison with payroll and benefits teams to ensure employee data is accurate and benefits-related inquiries are addressed.
• Maintain and manage employee records, ensuring data integrity within the HRIS (e.g., SAP), and process changes in employee status, including promotions, compensation adjustments, and conversions from temporary to full-time.
• Prepare monthly, quarterly, and ad-hoc reports as requested to support decision-making and strategic planning.

Talent Acquisition and Onboarding

• Collaborate with hiring managers to support the recruitment and selection process, including posting job openings, screening candidates, scheduling interviews, and conducting pre-employment checks.
• Coordinate onboarding activities, including new hire documentation, IT setup, and orientation sessions, to ensure new employees have a seamless transition into the company.

Succession Planning and Talent Pipeline Development

• Partner with leadership to identify high-potential employees, facilitate career development discussions, and support the creation of development plans to build a strong internal talent pipeline.
• Assist in identifying and developing successors for key roles within the organization, tracking progress, and aligning development initiatives to ensure long-term workforce readiness.
• Collaborate with managers on initiatives that support employee development and career progression, leveraging tools such as Individual Development Plans (IDPs) and performance reviews to drive growth.
• Support talent mobility initiatives, such as role rotations and cross-training, to cultivate a dynamic talent pool and enhance employee engagement.

HR Program Support

• Assist in the administration and coordination of employee programs, including but not limited to service awards, tuition reimbursement, and bereavement support.
• Ensure accurate and timely facilitation of company-wide programs such as the climate survey, performance bonus payouts, and merit increases.

Compliance and Training

• Coordinate and facilitate mandatory training on compliance topics, including harassment prevention, labor standards, and human rights.
• Ensure company policies and practices align with local legislation, proactively updating them to maintain legal compliance and protect the organization.

Administrative Support and Communication

• Maintain organized and up-to-date filing and documentation systems, both physical and digital, to ensure compliance and quick access to information.
• Prepare and distribute communications related to HR policies, company announcements, and general updates, supporting consistent and transparent communication.
• Coordinate company events, employee engagement activities, and other HR initiatives to promote a positive work environment.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in an HR representative/generalist or similar role, preferably within a North American corporate environment.
• Strong understanding of employment laws and regulations across the U.S. and Canada.
• Proficiency in HRIS (e.g., SAP, SuccessFactors or similar) and MS Office Suite.
• Excellent communication and interpersonal skills, with the ability to build rapport and provide guidance at all organizational levels.
• Demonstrated organizational skills and attention to detail, with the ability to manage multiple priorities effectively.