Dispatcher I 1

Location: 

Bridgeview, IL, US, 60455

WELCOME TO VCNA!

We are VCNA Prairie, part of Votorantim Cimentos North America (VCNA).

As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture.

With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future.

Every day, we have the chance to accomplish something new and you're invited to be part of it.

Summary/Job Scope:

Executes daily plan utilizing COMMAND dispatch in conjunction with district dispatch manager achieving the highest level of customer satisfaction and maximizing productivity. Communicates directly with drivers, plant operators, and customers using landline, two way radio, and internet based platforms. Utilizes COMMAND optimize in real-time to achieve optimal results. Acts independently and with general direction to carry out the plan established by the dispatch supervisor and/or district dispatch manager while adhering to company policies.

Key Responsibilities:

  • Accurately and timely tickets/dispatches trucks at proper rate and plant, ensure trucks are statusing properly, that GPS is properly functioning, verifies instructions for drivers and provides general directions/jobsite references, communicates to the drivers 'extra products' when applicable
  • Reviews upcoming loads within district to ensure accuracy and timeliness, minimizes lateness within district, modifies existing orders as determined by district dispatch manager
  • Assists in managing start of day and end of day, minimizing "slack" time
  • Assists with exceptions and re-route suggestions within district, working closely with other districts and district dispatch manager
  • Modifies existing orders as determined by district dispatch manager
  • Drives district's KPIs and compliance within district, follow best practices to meet the goals of the district and dispatch department
  • Employs the COMMANDoptimize and COMMANDtrack dispatch software to ensure that service level, productivity and material costs are balanced in an optimal fashion across district. Considers system tuning parameters, diagnose configuration issues, and provide feedback on tuning the system. Ensures dispatch, batch and optimization systems are used to their highest potential and employees are fully engaged

Qualifications:

  • High School Diploma plus a minimum of two (2) years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, interpret technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from a group of managers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to solve practical problems and deal with changing situations.
  • Ability to apply concepts such as fractions, percentages, ratios, proportions, averages and standard deviations to everyday business situations.

Knowledge:

  • Knowledge of concrete properties and performance, knowledge of concrete placement methods, knowledge of concrete production facilities and delivery equipment.
  • Knowledge of the Northern Illinois region.
  • Expertise in COMMANDdispatch software package; knowledge of COMMANDoptimize and COMMANDtrack software package.

Note:

  • This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor.

WHAT'S IN IT FOR YOU?

Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, St. Regis Chicago and 150 N. Riverside, Louis High-Speed Rail in Chicago and more

  • Opportunities to collaborate with teams around the globe and growth opportunities in different areas
  • Training, professional development
  • Access to Employees Resource Groups (ERGs), including SheBuilds, which fosters mentorship, leadership development and community support for women at VCNA
  • Tuition reimbursement/assistance
  • Competitive wages, vacation and holiday time
  • Medical, dental, vision, disability and life insurance
  • RRSP and DC (CAN) and 401K (U.S.)
  • Employee Assistance Program (EAP): confidential support for you and your family (CAN)
  • Educational scholarship program for dependents of regular salaried employees.
  • Fertility drug coverage
  • Paid Maternity Leave Top Up

Salary Range: $31.50/hr to $35.00/hr

This posting is for a vacant position.

OUR PEOPLE

We care about people - all people. At VCNA, we take safety, health and wellness seriously. We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always!

Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Our Way of Thriving: with the courage to transform.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

We have a results-oriented culture that values being open, honest, and authentic. It's part of our DNA. We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability or economic status - a workplace where you can express your individuality and be your best self!


Nearest Major Market: Chicago