Technical Services Representative I

WELCOME TO VCNA!

We are VCNA Prairie, part of Votorantim Cimentos North America (VCNA).

As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture.

With solutions that include cement, ready-mix concrete and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future.

Every day, we have the chance to accomplish something new and you're invited to be part of it.

Summary/Job Scope:

Manages product quality while promoting products, Aggregates knowledge and Company image to customers by performing the following duties personally or through subordinate supervisors and subordinates.

Key Responsibilities:

• Supervises and plans for efficient use of materials, equipment and employees.
• Performs ongoing IDOT & ASTM Aggregate testing. Records test data, applying statistical quality control procedures. Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing standards.
• Evaluates existing quality or productions standards and procedures, recommends modifications and leads their implementation.
• Trains operating personnel on product quality, features and benefits.
• Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
• Conducts audits and makes ongoing improvements to the Quality Performance System.
• Completes all required paperwork (reports, forms, letters, etc.).
• Conducts onsite safety observations.

Qualifications:

• Degree from college, university or technical school and one to two years related experience and/or training; or equivalent combination of education and experience.
• IDOT & ASTM testing skills.
• Strong interpersonal skills
• Well-developed project management skills
• Works in a fast-paced environment with a need to respond to ever changing scenarios. Exposed to moving mechanical parts, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.

Note:

• This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor.

WHAT'S IN IT FOR YOU?

Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, St. Regis Chicago and 150 N. Riverside, Louis High-Speed Rail in Chicago and more

• Opportunities to collaborate with teams around the globe and growth opportunities in different areas
• Training, professional development
• Access to Employees Resource Groups (ERGs), including SheBuilds, which fosters mentorship, leadership development and community support for women at VCNA
• Tuition reimbursement/assistance
• Competitive wages, vacation and holiday time
• Medical, dental, vision, disability and life insurance
• RRSP and DC (CAN) and 401K (U.S.)
• Employee Assistance Program (EAP): confidential support for you and your family (CAN)
• Educational scholarship program for dependents of regular salaried employees.
• Fertility drug coverage
• Paid Maternity Leave Top Up

Salary Range: $60,000-$70,000

This posting is for a vacant position.

OUR PEOPLE

We care about people - all people. At VCNA, we take safety, health and wellness seriously. We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always!

Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Our Way of Thriving: with the courage to transform.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

We have a results-oriented culture that values being open, honest, and authentic. It's part of our DNA. We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability or economic status - a workplace where you can express your individuality and be your best self!